Norwest Business Park is home to head offices, health providers and growing professional firms that expect enterprise-grade IT without running their own IT department. That’s exactly the gap Complete Uptime Solutions fills — senior-led managed IT from a Western Sydney base a short drive away.
Managed IT services in Norwest
Four service pillars, one accountable team:
- IT management — unlimited-ticket help desk, 24/7 monitoring and preventative maintenance from $89/seat/month
- Business continuity — tested backups, disaster recovery with 4-hour targets, and UPS maintenance
- Cloud hosting — Australian-hosted email from $14/mailbox, web and virtual servers
- Technology solutions — server, network and cloud infrastructure at fixed prices
Enterprise discipline, SMB pricing
We run Norwest clients the way corporates run internal IT: documented environments, 24/7 monitoring, quarterly reviews and disaster recovery that gets drilled twice a year — but at a published $89–149 per seat, with 30-day terms instead of multi-year lock-ins.
Frequently asked questions
We have 60+ staff — are you big enough?
Yes. Our sweet spot is 5–100 seats, and our uptime and response metrics are published monthly: 99.991% managed uptime, 12-minute median response.
Do you do on-site work in Norwest?
Yes — on-site visits are included when remote resolution isn’t enough, and being local means same-day is realistic.
Is our data hosted in Australia?
Yes. Email, web and virtual servers run from Australian (Sydney region) infrastructure with data sovereignty guaranteed.
Talk to an engineer, not a salesperson
Call (02) 8214 4612 (Mon–Fri 9am–6pm) or send us one short form. If your office is in Norwest or Bella Vista, we’re minutes away.
Also servicing nearby: Castle Hill, Rouse Hill, Baulkham Hills — or see all of Western Sydney.