Accounting and finance firms live in software: practice suites, tax lodgement, client portals, banking feeds. When any of it breaks in the first week of July, the cost isn’t abstract. Complete Uptime Solutions keeps Sydney accounting practices, bookkeepers and advisory firms running through BAS season and beyond.
Your busiest weeks are your riskiest
Deadline seasons multiply the cost of downtime — and of data loss. A practice that loses a fortnight of client work in May doesn’t get that fortnight back. Yet most small firms have never seen their backups actually restored. Ours are test-restored on schedule, and we show you the evidence.
What we deliver
- Managed environments for practice and tax software, coordinated with vendors
- Australian-hosted email and file storage with per-user access and MFA
- Backups proven by restoration, recovery targets from 4 hours
- Season-aware maintenance — no changes during lodgement crunch weeks
- Unlimited support tickets from $89/seat — every staff member can call
Numbers people appreciate numbers
99.991% managed uptime over the last 30 days. 12-minute median response. Published per-seat pricing with no per-ticket charges and 30-day terms. We run our service the way you’d want a client to run their books — transparently.
Frequently asked questions
Can you guarantee nothing changes during tax season?
We freeze non-essential changes during your crunch periods and schedule all maintenance around your calendar.
Do you support remote and hybrid staff?
Yes — monitored, secured endpoints wherever your team works, with Australian-hosted data behind MFA.
We use cloud accounting — do we still need you?
Someone still owns identity security, endpoints, connectivity, and backing up the cloud data itself. That’s us.
What does it cost?
From $89 per seat per month, published on our site. No lock-in beyond 30 days.
Talk to an engineer, not a salesperson
Call (02) 8214 4612 (Mon–Fri 9am–6pm) or send us one short form. Before the next lodgement deadline, find out where your IT actually stands — the health check takes 2 minutes.